Terms and Conditions

Effective Date: 01-06-2026

Welcome to AUDIO CARE CLINIC. By accessing our services, booking appointments, or purchasing products from us, you agree to the following Terms and Conditions. Please read them carefully.

1. Company Information

AUDIO CARE CLINIC is based in Bangladesh and provides professional hearing healthcare services, including hearing assessments, consultation, hearing aid fitting, and related support services.

Contact Information:
📞 01635438564
📧 info@audiocareclinic.com
📍 Bangla Motor, Dhaka, Bangladesh

2. Acceptance of Terms

By using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please do not use our services.

3. Services Provided

We offer the following services:

  • Hearing tests and evaluations
  • Hearing aid consultation and fitting
  • Hearing aid sales and accessories
  • After-sales support and maintenance
  • Patient counseling and hearing care guidance

All services are provided by trained professionals.

4. Appointments

  • Appointments may be booked via phone or in person.
  • Clients are requested to arrive on time for scheduled appointments.
  • Late arrivals may result in rescheduling based on availability.

5. Pricing and Payment

  • Prices for services and products are subject to change without prior notice.
  • Payment must be made in full at the time of purchase or service delivery unless otherwise agreed.
  • We accept cash and other payment methods as available at our clinic.

6. Hearing Aids and Products

  • All hearing aids and related products are selected based on individual hearing needs.
  • Product recommendations are made by qualified professionals.
  • Customers are responsible for proper usage and care after delivery.

7. Warranty and After-Sales Service

  • Selected hearing devices may include manufacturer warranty.
  • Warranty does not cover physical damage, misuse, or unauthorized repairs.
  • After-sales support is provided as per company policy.

8. Returns and Exchanges

  • Due to the medical nature of hearing devices, returns may be limited or not accepted once used or fitted.
  • Exchanges are only allowed under specific conditions, such as manufacturing defects, subject to evaluation.

9. User Responsibilities

Clients agree to:

  • Provide accurate medical and personal information
  • Follow professional instructions for device use
  • Attend follow-up sessions when recommended

10. Limitation of Liability

AUDIO CARE CLINIC is not responsible for:

  • Misuse of hearing devices
  • Failure to follow professional advice
  • Indirect or incidental damages arising from service usage

11. Privacy Policy

We respect your privacy and keep your personal and medical information confidential. Your data will only be used for service delivery and internal record-keeping.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Updated terms will be applicable immediately upon publication.

13. Governing Law

These Terms and Conditions are governed by the laws of Bangladesh.