Delivery Policy

At AUDIO CARE CLINIC, we are committed to delivering your hearing solutions safely, quickly, and reliably across Bangladesh. This Delivery Policy explains how we process and ship your orders.

1. Order Processing Time

  • All orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • In case of product customization or special hearing solutions, additional processing time may be required, and we will inform you in advance.

2. Delivery Coverage

  • We deliver products all over Bangladesh through trusted courier and logistics partners.
  • Delivery is available in both urban and rural areas, subject to courier service availability.

3. Estimated Delivery Time

  • Inside Dhaka: 1–3 business days
  • Outside Dhaka: 3–7 business days
  • Remote areas may require additional time depending on courier conditions.

4. Shipping Method

  • We use reliable third-party courier services to ensure safe and timely delivery.
  • All products are carefully packaged to prevent damage during transit.

5. Delivery Charges

  • Delivery charges may vary based on location and product type.
  • Any applicable shipping fee will be clearly informed at the time of order confirmation.

6. Order Tracking

  • Once your order is shipped, we will provide tracking details (if available) via phone or email.
  • You may also contact our support team for delivery updates.

7. Failed Delivery / Return to Sender

  • If a delivery attempt fails due to incorrect address or unavailability of the customer, the product may be returned to us.
  • Re-delivery charges may apply in such cases.

8. Customer Support

For any delivery-related queries, please contact us:

AUDIO CARE CLINIC
📍 Bangla Motor, Dhaka, Bangladesh
📞 01635438564
📧 info@audiocareclinic.com

We are always here to ensure you receive your hearing care products safely and on time.